Contact Us

We’re here for you!

As of Monday, June 14, we are open for in-person walk-in services. Services are also available in a virtual platform. To talk to someone about your job search, call  or visit your local Michigan Works service center or call 1-800-285-WORK (9675) to be connected to the nearest Michigan Works! office. You can also submit the form on our homepage and one of our staff will respond as soon as they are able.

Please note these additional, important changes. Until further notice:

  • All unemployment claims can currently be filed online at or by calling 1-866-500-0017.
  • You are NOT required to report in person at Michigan Works! to register for work.

LOOKING FOR EMPLOYMENT? Check out our Weekly Hot Jobs to find current openings in West Michigan!

KEEP YOUR JOB SEARCH GOING AT HOME: Here are some at-home resources to keep your job search active while you stay safe at home!

FOR EMPLOYERS: If you have any questions about recruitment assistance due to increased demand or if you have concerns regarding potential layoffs, please contact us at or 616-336-2393.

Check out the Employer Resources Related to Unemployment and COVID-19 page for more information.

Questions? We’re here to help! Use the contact form below or visit us at one of our service centers.


For up-to-date information about emergency and inclement weather closures, please visit our Facebook page:

West Michigan Works! Service Centers will be closed in observance of the following holidays: New Year’s Day, Martin Luther King’s Birthday, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Veterans Day, Thanksgiving, Day After Thanksgiving Day, Christmas Eve, Christmas Day and New Year’s Eve.

Allegan County Michigan Works! Service Center

Allegan Service Center

3255 122nd Ave, Allegan, MI 49010

Phone (269) 686-5079
Fax (269) 686-5214

M–F 8 a.m. – 5 p.m.

Effective Tuesday, March 24 and until further notice: Our Fennville location is closed to allow staff to assist at other centers with increased appointment demand.

Fennville Service Center

220 East Main St, Fennville, MI 49408

Phone (269) 561-2001

M–W 8 a.m. – 12 p.m., 1 – 5 p.m.

Grand Rapids NW Service Center

215 Straight Ave NW, Grand Rapids, MI 49504

Phone (616) 336-4460
Fax (616) 336-4999

M–F 8 a.m. – 5 p.m.

Grand Rapids SE Service Center

121 Franklin SE, Grand Rapids, MI 49507

Phone (616) 336-4040
Fax (616) 336-4015

M–F 8 a.m. – 5 p.m.

Montcalm County Michigan Works! Service Center

Greenville Service Center

114 S Greenville W Dr, Greenville, MI 48838

Phone (616) 754-3611
Fax (616) 754-2898

M–F 8 a.m. –  12 p.m. and 1 p.m. – 5 p.m.

Hastings Service Center

Hastings Service Center

130 E State St, Hastings, MI 49058

Phone (616) 649-9850
Fax (269) 331-6084

M–F 8 a.m. – 5 p.m.

Holland Service Center

121 Clover St, Holland, MI 49423

Phone (616) 396-2154
Fax (616) 396-1597

M–F 8 a.m. – 5 p.m.

ionia County Michigan Works! Service Center

Ionia Service Center

301 W Main St, Ionia, MI 48846

Phone (616) 389-8525
Fax (616) 523-9163

M–F 8 a.m. – 12 p.m. and 1 p.m. –  5 p.m.

Muskegon County Michigan Works! Service Center

Muskegon Service Center

316 Morris Ave, Muskegon, MI 49440

Phone (231) 724-6381
Fax (231) 332-3900

M–F 8 a.m. – 5 p.m.

Kent County Michigan Works! Service Center Rockford

Effective Friday, March 20 and until further notice: The West Michigan Works! affiliate site in the North Kent Connect building on Northland Dr, Grand Rapids is closed.

Rockford Service Center

10075 Northland Dr NE, Rockford, MI 49341

Phone (616) 228-6724
Fax (616) 884-5353

T, W, F 8 a.m. – 12 p.m., 1 – 5 p.m.