In a job market where talent is hard to find—and keep—employers are realizing that retaining employees requires more than a paycheck. It takes a deeper investment in the whole person. That’s where the Retention Solutions Network delivers results that truly stand out: not just for individuals, but for businesses’ bottom lines.
One West Michigan employer witnessed the power of RSN in action when an employee on the brink of crisis was given the support they needed to turn their life—and their work performance—around.
This employee was a single parent trying to juggle work, parenting, and rising costs, all while relying on SNAP and Medicaid to make ends meet. Their vehicle—essential for getting to work—was about to be repossessed. Stress was mounting, and job loss was a very real possibility.
Then they were connected to an RSN success coach.
The coach helped the employee immediately address the transportation issue, connecting them with resources to catch up on payments and keep their vehicle. That stability opened the door to bigger changes. Over time, the employee and coach worked side-by-side to build a basic budget, reduce debt, find food assistance, and even develop a savings strategy. When the employee received a raise, they began saving a little from each paycheck. A bridge loan allowed for car repairs. A free laptop helped build digital skills.
When the employee’s hours were briefly cut, their coach helped them access additional employer-sponsored resources to cover their car insurance, preventing a return to crisis. Today, that employee is saving regularly, paying bills on a schedule, and has their sights set on homeownership.
Their story is powerful but not unique. At the end of the last program year, RSN member employers saw:
- A 72% quarterly retention rate.
- 305 employees served.
- 517 barriers to employment removed.
These outcomes are more than numbers—they reflect real lives stabilized, families supported, and workforces strengthened. The RSN model works because it’s not transactional—it’s transformational. Success coaches build trust and work one-on-one with employees to remove the barriers that threaten job stability: transportation, housing, childcare, financial insecurity and more.
For employers, RSN is a smart business decision. It boosts attendance, productivity, morale, and loyalty—while reducing costly turnover and absenteeism.
If you’re an employer looking to improve retention, reduce workplace disruptions, and build a more resilient workforce, it may be time to learn more about the Retention Solutions Network. Because as this employee’s journey proves, small wins—when supported by the right tools and guidance—can lead to lasting change. Contact Jennifer Summers to learn how to bring RSN to your workplace.
